Reference

Terms That Govern Your medusa188 Account

Every account opened on medusa188 is subject to these terms and conditions, which set out your rights and our responsibilities across all activity — deposits via DANA, OVO, or GoPay, game access, withdrawals, and support contact.

Applies to all account activityCovers DANA, OVO, GoPay depositsIndonesia-eligible regions onlySubject to local lawUpdated when policy changes

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What These Terms Actually Cover

medusa188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply from the moment you open an account on medusa188 and continue for as long as your account remains active. They cover how your account is created and verified, how wallet-based deposits work through DANA, OVO, and GoPay, and how withdrawal requests are processed.

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When you connect a local e-wallet to your account, the wallet's own terms also apply alongside ours — we do not override them. Game access, including slots from Pragmatic Play and PG Soft and live tables from Evolution, is governed by these terms too. Availability of
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specific features depends on your location and whether local law in your region permits participation. Players in Surabaya and elsewhere in Indonesia should check current eligibility before opening an account. We may update these terms when our services change; the version published on this page is
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always the current one. Continued use of your account after an update means you accept the revised terms. If any section is unclear, our support team is the right first contact — reach out before you act, not after.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE POLICY

Account Security and Policy Commitments

These terms are not just a formality — they define how we protect your account data, handle your wallet details, and manage the access you have to the platform. We outline below how each area works in practice so you know what to expect before you make a decision on your account.

Data Handling

Account data you provide — name, wallet ID, contact details — is held only for the purposes described in these terms. We do not share it with third parties outside of payment processing through DANA, OVO, or GoPay.

Account Security

Your account is secured at login via OTP verification. If you suspect unauthorized access, contact support immediately — we can freeze account activity while we investigate the issue with you.

Data Retention

We retain account and transaction records for as long as required under these terms and applicable law. You can request a summary of your transaction history by contacting our support team.

Requesting Changes

To update personal details, disconnect a wallet like OVO or GoPay, or close your account, submit a written request through email support. Changes are confirmed once identity verification is complete.

TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear — whether it concerns your DANA deposit flow, an account restriction, or a withdrawal condition — our support team handles policy questions directly. Contact us before taking action on your account so we can give you accurate guidance based on your specific situation.

Common Questions About These Terms

These questions come up often when account holders review the terms for the first time. Each answer reflects the current policy as published on this page.

Yes. All wallet-based transactions — including deposits and withdrawals through DANA, OVO, and GoPay — fall under these terms. Your wallet provider's own terms also apply separately.

We publish changes on this page and note the effective date. Continuing to use your account after an update means you accept the revised terms. Check this page regularly to stay current.

Transaction and account records are retained as required under applicable law even after closure. You can request a summary of your data by contacting support before or after closing.

The terms apply equally to all eligible accounts. However, access to specific features depends on local law in your region. Check eligibility for your location before using account services.

Contact our support team via live chat or email with your account details and the transaction reference. We review disputes in line with the process set out in these terms.

Yes. Submit a written request through email support to update personal details or disconnect a wallet such as OVO or GoPay. Identity verification is required before any change is confirmed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your medusa188 Account

Account Security and Policy Commitments

Data Handling

Account Security

Data Retention

Requesting Changes

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to my DANA, OVO, and GoPay deposits?

02 Can medusa188 update the terms without telling me?

03 What happens to my account data if I close my account?

04 Are these terms the same for all regions in Indonesia?

05 How do I dispute a transaction or policy decision?

06 Can I request changes to my account details or wallet connections?

Terms & Conditions

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